At Pink Petal Studio, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online or offline.
By accessing or using PinkPetalstudio.pk, you acknowledge and accept this Privacy Policy and our Terms of Use.
1. Information We Collect
Pink Petal Studio collects personal information in several ways, including when you register an account or place an order on our website. The information we may collect includes:
· Name, email address, and contact numbers
· Home and shipping addresses
· Billing and payment information (processed securely through our payment service provider)
· Details obtained through identity verification or delivery services (such as your phone number for courier communication)
We also collect non-personal data through cookies and similar technologies to improve your browsing experience and website performance. You may delete cookies anytime via your browser settings.
2. Use of Information
Your personal data is collected and used for the following purposes:
· To create and manage your personal account on PinkPetalstudio.pk
· To process and fulfill your orders
· To send notifications regarding order or delivery status
· To contact you in case of any issue with your order
· To send promotional offers, newsletters, or updates (with your consent)
· To perform fraud prevention and credit checks
· To analyze shopping trends and improve our services
Your personal data is retained only as long as necessary to provide our services or as required by law.
3. Data Security
We value your privacy and have implemented appropriate technical and organizational measures to protect your data. All sensitive information is secured using SSL (Secure Socket Layer) encryption to ensure safe transmission.
Saved card details are never shared with third parties and are only used to process your payments through verified payment gateways.
4. Marketing and Communication
We may contact you via email, SMS, or WhatsApp to share order updates, product information, and promotional offers.
You can opt out of marketing communications anytime by:
· Clicking the “unsubscribe” link in our emails, or
· Contacting our support team at Pinkpetals.love@gmail.com or +92 320 4965125
Please note that essential service-related messages (such as order confirmations or delivery updates) cannot be unsubscribed from, as they are necessary for order fulfilment.
5. Your Rights
You have the right to:
· Request details of the personal data we hold about you
· Request correction or deletion of incorrect or irrelevant data
· Withdraw consent for marketing communications
To exercise these rights, please contact us at Pinkpetals.love@gmail.com or call +92 320 4965125.
6. Facebook Application Privacy Statement
This section applies to data collected through our Facebook applications.
We may collect your:
· Name, email, gender, and demographic information
· Facebook User ID, profile information, and browser details
We use this information to improve our services, communicate updates, and enhance user experience. We do not sell or rent your information to third parties. However, we may share it with authorized partners or service providers who assist in delivering our products and services.
7. Third-Party Links and Applications
Our website may include links to other websites or apps. Pink Petal Studio is not responsible for the privacy practices of these third parties. Please review their privacy policies before submitting any personal information.
8. Children’s Privacy
Pink Petal Studio does not knowingly collect information from children under the age of 13. We recommend that parents or guardians monitor their children's online activities.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we will notify you by email. Please check this page periodically to stay informed of updates.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Pink Petal Studio
📞 +92 320 4965125